Technology Hurts Quality


    The race to fill vehicles with the latest technology is hurting quality, says a report from J.D. Power. Buyers reported more problems in their new cars and trucks this year than last year, the second straight increase since 2012, when the average number of problems in new cars and trucks hit an all-time low. Porsche, Jaguar, Lexus, Hyundai, and Toyota were the best-performing brands in this year’s survey with Porsche coming out on top. The worst performers were Fiat, Jeep, Mitsubishi, Scion, and Mazda. Car buyers are frustrated with Bluetooth systems that won’t connect to their phones, voice recognition systems that don’t understand them, and navigation systems that aren’t getting them where they need to go.