Employees Mistrust Senior Leaders


    More than 60 per cent of Canadian employees don’t trust their senior leaders, says a Canadian Management Centre study. ‘Build a Better Workplace: Employee Engagement Edition’ found only 39 per cent of Canadians trust what their senior leaders say and less than four in 10 feel that senior leadership is doing a good job of communicating what is happening in their workplace. “We knew that leadership trust and confidence was an issue in Canada, but we were surprised to reveal the actual low level of trust that working Canadians have in the leaders of the organizations in which they work and that this low level exists despite the significant financial investment and efforts of organizations to improve this perception in recent years. Organizations need to take notice and properly address the issues around employee engagement, trust, and confidence in their leaders because getting it right will ultimately benefit their bottom line and long-term success,” says John Wright, president and managing director of the centre. Employee engagement is a leading indicator of performance and competitiveness and not to be confused with employee satisfaction. Engaged employees care about the future of the organization and are willing to invest on their own initiative to see that it succeeds.