CEO Communications Shapes Performance

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    Internal communications help drive organizational financial performance and other key business results, and enhance organizational reputation, says the Grossman Group. In ‘What the most successful CEOs know: how internal CEO communications shapes financial performance,’ it says there is a correlation between effective internal communications on topics the CEO is best prepared to address, such as explaining business conditions and challenges. It shows there’s a correlation between confidence in senior leadership and employee agreement when senior leaders communicate well. However, there’s much ground to be regained by CEOs on this front as they are not seen as the most trustworthy information source on almost any of the topics most important to employees.